Skip to main content

Resolving Error: Exception of type 'Microsoft.Dynamics.Nav.Types.Exceptions.Encryption.NavEncryptionKeyNotFoundException' was thrown

Introduction: 

In this blog, I will be sharing my experience with the error Exception of type 'Microsoft.Dynamics.Nav.Types.Exceptions.Encryption.NavEncryptionKeyNotFoundException' was thrown.


Exception of type 'Microsoft.Dynamics.Nav.Types.Exceptions.Encryption.NavEncryptionKeyNotFoundException' was thrown. Page Customers has to close.

Pre-requisites: 

  • Microsoft Dynamics 365 Business Central
  • Basic Understanding of BC- CDS(Dataverse)Integration

Books & References: 

Demonstration: 

When I would open Customers, Vendors, or Contacts, on the list page I would get the error message
Exception of type 'Microsoft.Dynamics.Nav.Types.Exceptions.Encryption.NavEncryptionKeyNotFoundException' was thrown.


On any other pages if we open they would normally.

After checking the Event Log it was clear that this was possibly caused by CDS



Updated the CDS Connection setup ( Dataverse Connection Setup) using SSMS where I changed Is Enabled field from 1 to 0

Once this change is done, I restarted the Server Instance and opened the Customer, Vendor and Contact pages again to confirm.



The issue is finally resolved.

Conclusion:

This issue seems to have been caused by Dataverse Setup in BC. Typically when you move a DB from one server to another, there is a chance that the link will break and the paired data sources will have issues.

I hope this helps!!
Labels:

Comments

Post a Comment

Let me know your comments below. I'll try my best to answer your comment

Popular posts from this blog

Something went wrong. An Error occurred - Error Resolution

Introduction: With the installation of NAV 2018 or BC On-premise, I have observed that when creating New Server Instance and New WebServer Instance, you will get the error 'Something went wrong. An Error occurred '. I referred to the community questions below but didn't find my resolution. Hence, I decided to write this blog. Pre-requisites: Microsoft Dynamics Business Central - On-Premise / NAV 2018 Understanding of Business Central Authentication  Books & References: https://community.dynamics.com/nav/f/microsoft-dynamics-nav-forum/261301/nav-2018-web-client-an-error-has-occurred https://community.dynamics.com/business/f/dynamics-365-business-central-forum/421987/error-something-went-wrong-an-error-has-occurred-azure-ad-tenant Demonstration: 1. Creation of NAVServerInstance: In order to create NAVServerInstance, you can either add the Server Instance through Business Central Administration or Powershell command. Add Instance - Business Central Administration Add Insta...
Post a Comment
Read more

How to resolve 'Edit in Excel' issues

  Introduction: As you know that D365 BC offers Edit in Excel functionality. But manipulating or customizing such a  standard functionality is difficult as there is not much control available. Hence, solving issues is also a difficult task. I will be resolving the issue for this specific issue, however, the debugging steps are similar. Pre- requisites : ODATA V4 Connectivity tool for Webservices Microsoft Dynamics 365 Business Central Books & References: https://community.dynamics.com/business/f/dynamics-365-business-central-forum/448226/issue-with-excel-add-in/ Demonstration: The way Edit in Excel works is that for a given page a Webservice is created adding PageID and Page Name. Hence, there are some Webservice connectivity checks in place to validate. 1. Edit in Excel Custom Action on the page: If you are adding Edit in Excel Action on the page, please ensure that you are providing appropriate PageName and Filter criteria as Webservice is using these parameters Refer Ed...
Post a Comment
Read more

Installing LS Central - POS on local machine

Introduction: In this blog, I'm attempting to capture the LS Central - POS installation process on Local Machine. This blog has nothing to do LS Central - Server Setup for POS. LS Retail / LS Central - On Premise POS Pre- requisites : LS Central Installed on Server SSL Setup on LS Server (https://www.olisterr.tech/2020/03/how-to-setup-navuserpassword-with-ssl.html) LS - POS Installer Business Central - On Premise Installer Demonstration: Once your LS Retail / LS Central POS is setup on the main server. Just prior to Go-Live, you will actually have to install this POS on multiple systems and connect these POS to the main server with LS Retail / LS Central. 0.Preparation: Prior to actually installing Business Central On-Premise Windows Client, you need to make sure that you're able to ping the target with the correct Port number. For this I made use of PS-Ping tool.  PSPing - IP Address: Port If you're unable to PS-Ping the correct IP with Port number, simply check the Advan...
Post a Comment
Read more