olisterr.tech | Blog on Dynamics 365 Business Apps, NAV / Business Central, Power Platform and Azure

Introduction: In a typical Business Central implementation or support project, we might need to Support requests to Microsoft Team. A Microsoft partner is most likely to have a Support Contract in place. In this blog, I'm going to showcase how to raise a support ticket through Business Central Admin Center  Pre- requisites : Understanding of Business Central Admin Center A brief idea of Microsoft Partner Center Demonstration: 1. Business Central Admin Center: You can visit Admin Center by visiting -  https://businesscentral.dynamics.com/<AZURE AD TENANT ID>/admin Or through Business Central, you can click on Settings > Admin Center. If your Business Central Production Environment is down, I recommend raising the RED FLAG ticket and the highest priority ticket will be raised by using Report Production Outage. Report Production Outage Fill in Contact Details Fill in issue details   For any other issues, I recommend using Support > New Support Request 2. Power platform Adm

Introduction: With Business Central already upgraded to v15.4, and soon about to upgrade to v16 after 1st April 2020, there are very useful features being added to Business Central Administration I'm super excited to blog about these. Let us check them out. I think its finally time to say "Now we are talking!" Pre- requisites : Microsoft Dynamics Business Central Online Access to Microsoft Dynamics Business Central Admin Centre Demonstration: Change #1: Layout of List of Environments A clean and a user friendly layout change can be observed in the List of Environments. You can see fields such Available Update Version, Scheduled Update Date List of Environments List of Environments selection Change #2: Environment Details New Actions - Manage Apps: In this you can see what all apps are installed in your Business Central Environments Manage Sessions: In this you can see all the sessions running for your Business Central Environments Applicati