Skip to main content

Posts

Showing posts with the label Support Contract

How to raise a support ticket for Business Central

Introduction: In a typical Business Central implementation or support project, we might need to Support requests to Microsoft Team. A Microsoft partner is most likely to have a Support Contract in place. In this blog, I'm going to showcase how to raise a support ticket through Business Central Admin Center  Pre- requisites : Understanding of Business Central Admin Center A brief idea of Microsoft Partner Center Demonstration: 1. Business Central Admin Center: You can visit Admin Center by visiting -  https://businesscentral.dynamics.com/<AZURE AD TENANT ID>/admin Or through Business Central, you can click on Settings > Admin Center. If your Business Central Production Environment is down, I recommend raising the RED FLAG ticket and the highest priority ticket will be raised by using Report Production Outage. Report Production Outage Fill in Contact Details Fill in issue details   For any other issues, I recommend using Support > New Support Request 2. Power platform Adm